Defect #1865
closed
the voice mail not store
0%
Description
unable to listen the voice mail stored in server. before it is nice worked well but before 4-5 month stop working.
other
the aliance point infront prifix 00 or 0 or + not work forthat make the aliance accept any name and number like this 0012062036434, 02062036434 or +2562045634 etc
Updated by Tijmen de Mes over 11 years ago
It is not clear what is not working in this ticket. Who/what is the aliance point?
Also please mention your SIP account/ a CALL-id if you have a problem and describe what is not working for you.
Updated by henok feker over 11 years ago
my user name henok@sip2sip.info if some one call me put on voice mail then i will try to lisen calling to 1233 theoperator said you have one message to lisen press 1 . if i press 1 the phone hang up.
about aliance i have 3 aliance 00251933884848, 0933884848, +251933884848 this aliance not worked b/c the prifix 0 and + not work
Tijmen de Mes wrote:
It is not clear what is not working in this ticket. Who/what is the aliance point?
Also please mention your SIP account/ a CALL-id if you have a problem and describe what is not working for you.
Updated by Tijmen de Mes over 11 years ago
- Status changed from New to In progress
- Assignee set to Tijmen de Mes
- Priority changed from High to Normal
Opening 3 times the same ticket is not helping to resolve this issue.
After some thought I came to the conclusion that you meant aliasses on your sip account. Aliasses do not work when they are numeric and start with a zero. Destinations that start with a zero are reserved and used internally in the platform for routing calls to PSTN destinations.
As for the hanging up. I traced your last call to 1233 and you client sends the hangup after 11s. Perhaps you can try a different sip client to see if that changes anything.
Updated by henok feker over 11 years ago
dear
i try 1233 voicemail the following applications. join sip client, zoipper, sipsession, nimbuzz, sip dialer andriod, and more the same problem. "you have 1 messages" i pressed 1 "firest message recived at" hang up...
Tijmen de Mes wrote:
Opening 3 times the same ticket is not helping to resolve this issue.
After some thought I came to the conclusion that you meant aliasses on your sip account. Aliasses do not work when they are numeric and start with a zero. Destinations that start with a zero are reserved and used internally in the platform for routing calls to PSTN destinations.
As for the hanging up. I traced your last call to 1233 and you client sends the hangup after 11s. Perhaps you can try a different sip client to see if that changes anything.
Updated by Tijmen de Mes over 11 years ago
There was a server configuration error. It should be fixed now.
Please try and let me know.
Updated by henok feker over 11 years ago
Tijmen de Mes wrote:
There was a server configuration error. It should be fixed now.
Please try and let me know.
Thank you it wirked well close now the issue
Updated by Adrian Georgescu over 11 years ago
- Status changed from In progress to Closed