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Defect #2617

closed

Call history no longer works

Added by SimpleWays LLC over 10 years ago. Updated over 10 years ago.

Status:
Closed
Priority:
High
Assignee:
-
Category:
Bizzaro
Target version:
Production
Start date:
08/21/2014
Due date:
% Done:

0%

Estimated time:
Keywords:
history

Description

I've made plenty of calls since August 13 and no call history is updating on my account - I then made another account to check if it was just my account was faulty and it also isn't getting any history in the History tab.

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 #1

Updated by Tijmen de Mes over 10 years ago

Can you give me the SIP adres of both accounts?

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 #2

Updated by SimpleWays LLC over 10 years ago

Tijmen de Mes wrote:

Can you give me the SIP adres of both accounts?

Account 1:
Account 2:

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 #3

Updated by Tijmen de Mes over 10 years ago

For both accounts I see history now. The problem was that both accounts are located on the same node in our network. This node had a delay in call detail records, I fixed that and your accounts got updated.

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 #4

Updated by Tijmen de Mes over 10 years ago

  • Status changed from New to Closed
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