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Defect #2705

closed

UK 08* Numbers

Added by David Toye about 10 years ago. Updated about 9 years ago.

Status:
Closed
Priority:
Normal
Assignee:
-
Category:
PSTN connectivity
Target version:
-
Start date:
11/11/2014
Due date:
% Done:

0%

Estimated time:
Keywords:

Description

Can't successfully call 08* numbers despite the account being in credit. Please can you advise?

Actions #1

Updated by Adrian Georgescu about 10 years ago

  • Status changed from New to In progress

Can you provide example of a call that fails? You can find the calls in the web page of your account.

Actions #2

Updated by David Toye about 10 years ago

0845 3000000
0800 801080
0800 079 2222
0800 048 0202

Actions #3

Updated by Adrian Georgescu about 10 years ago

Pl prove the link to the trace for the calls in question.

The exact way to find the calls is here:

http://wiki.sip2sip.info/projects/sip2sip/wiki/SipCommonProblems

Actions #4

Updated by David Toye about 10 years ago

I think that the problem may be due to the absence of a caller ID, because all other calls to standard PSTN numbers are routing correctly.

Please could you assign caller id to ?

Actions #5

Updated by David Toye about 10 years ago

Sadly my theory regarding caller ID was incorrect, as I still can't call U 08* numbers.
Here is a extract from the log for one of the failed calls:

SIP/2.0 603 Declined
Via: SIP/2.0/UDP 85.17.186.7:5060;branch=z9hG4bK0ead.2575d092.0;received=85.17.186.7
Via: SIP/2.0/UDP 81.23.228.150:5060;branch=z9hG4bK0ead.8f847de5.0
Via: SIP/2.0/UDP 192.168.8.200:5060;received=212.159.92.46;branch=z9hG4bK-5565a341;rport=55006
From: "bb120tp" <sip:>;tag=8a44020151607c96o0
To: <sip:>;tag=as78caf332
Call-ID:
CSeq: 102 INVITE
User-Agent: voip.ms
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO
Supported: replaces
Content-Length: 0

Actions #6

Updated by David Toye about 10 years ago

Hello

Below is a further example of a failed 08* call. Do you have any updates yet?

Thanks - David

SIP/2.0 603 Declined
Via: SIP/2.0/UDP 85.17.186.7:5060;branch=z9hG4bKe4d1.ce64f7b.0;received=85.17.186.7
Via: SIP/2.0/UDP 192.168.8.200:5060;received=212.159.92.46;branch=z9hG4bK-8789a8aa;rport=55006
From: "bb120tp" <sip:>;tag=b0f0bb258a6033ao0
To: <sip:>;tag=as348c570d
Call-ID:
CSeq: 102 INVITE
User-Agent: voip.ms
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO
Supported: replaces
Content-Length: 0

Actions #7

Updated by David Toye about 10 years ago

Please can you advise of the progress for this issue?

Actions #8

Updated by David Toye almost 10 years ago

Hello

Please do you have any more information regarding this issue?

Thanks

Actions #9

Updated by Adrian Georgescu about 9 years ago

  • Status changed from In progress to Closed

This was/is caused by our PSTN provided and is nothing we can do about it.

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