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Defect #4369

open

408 Request Timeout for INVITE

Added by Martin McDowell over 5 years ago. Updated over 5 years ago.

Status:
New
Priority:
Normal
Assignee:
-
Category:
Sessions
Target version:
-
Start date:
06/05/2019
Due date:
% Done:

0%

Estimated time:
Keywords:

Description

Hi

I cannot find a solution for not being able to make calls.
I get also an error message 503 Service Unavailable for INVITE on UDP. I tried removing proxy settings and still won't work.

Can you help please.

Actions #1

Updated by Tijmen de Mes over 5 years ago

Hi,

There is nothing wrong with your account, UDP should also work.

The problem is in the the number pattern you try to dial. The country code is missing. Please try it with the country code prepended, either by using + or 00

Actions #2

Updated by Martin McDowell over 5 years ago

Thank you for the info. I haven't used SIP phones for years and remember this was an issue years ago but aren't systems designed to "assume" it would be called locally. I know it goes the same for businesses using physical IP phones as well.
Is this something that I can set somewhere myself?

Actions #3

Updated by Tijmen de Mes over 5 years ago

Unfortunately you can't set this yourself. It does work like you say. It assumes the number is local.

Since the servers are based in The Netherlands, it assumes they are +31 numbers and tries to call +31...

Actions #4

Updated by Martin McDowell over 5 years ago

OK. But I am also trialling the Sipgate service that is based in Germany but they do have a setting that would cover this
https://basichelp.sipgate.co.uk/hc/en-gb/articles/115000648509-Automatic-Area-Code
Would you consider having something like this also?

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