Defect #2073
closed
Unable to pay credit with credit card
0%
Description
Hi, I'm trying to pay with a credit card and I'm getting the following error:
Error
Error code: 10401
Description: Transaction refused because of an invalid argument. See additional error messages for details.
Order total is invalid.
Updated by Adrian Georgescu over 11 years ago
- Status changed from New to In progress
We cannot reproduce this. It could be an intermittent error from the payment gateway or something articular with your card.
Updated by Alex Rath over 11 years ago
I head the same problem. It's obviously a result of a broken translation: When I used the German interface there were strange links in the payment form. The whole site was a link, so all buttons and drop down menus I clicked caused me to be redirected to another page. I had to navigate with my keyboard. After I entered all the data without using my mouse I got the error 10401.
Then I switched the interface to English and everything worked seamlessly.
Updated by Tijmen de Mes over 11 years ago
We made a fix for this. I updated the translations.
Updated by Tijmen de Mes over 11 years ago
- Status changed from In progress to To be closed
Updated by Adrian Georgescu over 11 years ago
- Status changed from To be closed to Closed