Defect #2073
closed
Unable to pay credit with credit card
Added by Gaston Besada over 11 years ago.
Updated over 11 years ago.
Description
Hi, I'm trying to pay with a credit card and I'm getting the following error:
Error
Error code: 10401
Description: Transaction refused because of an invalid argument. See additional error messages for details.
Order total is invalid.
- Status changed from New to In progress
We cannot reproduce this. It could be an intermittent error from the payment gateway or something articular with your card.
I head the same problem. It's obviously a result of a broken translation: When I used the German interface there were strange links in the payment form. The whole site was a link, so all buttons and drop down menus I clicked caused me to be redirected to another page. I had to navigate with my keyboard. After I entered all the data without using my mouse I got the error 10401.
Then I switched the interface to English and everything worked seamlessly.
We made a fix for this. I updated the translations.
- Status changed from In progress to To be closed
- Status changed from To be closed to Closed
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