Defect #2537
closed
Voicemail not taking incoming call successfully
0%
Description
I need to offer one or two callers the opportunity to leave voicemails if I cannot take the call in person. Over the last couple of days, I have made two test calls. In both instances the system stopped ringing the destination number as I would have expected, but the originating caller continues to get ring tone until the originating network decides that it has tried for long enough and clears the call attempt down. Ringing 1233 from the destination phone to collect voicemails etc just goes silent and then displays "408 time out".
I wonder if you could investigate and correct, please.
Many thanks for your efforts,
Jeff
Updated by Tijmen de Mes over 10 years ago
- Status changed from New to In progress
- Assignee set to Tijmen de Mes
Thanks for the detailled notification, I took a look and fixed some things.
Can you please try again? It should be working now.
Updated by Tijmen de Mes over 10 years ago
- Status changed from In progress to To be closed
Updated by Tijmen de Mes over 10 years ago
- Status changed from To be closed to Closed
Updated by Jeff Deacon over 10 years ago
Sorry for my delay in replying to you.
My thanks for your swift actions. Yes it is working again, I guess that was as soon as you made the adjustments.
Thanks again for your efforts.