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Defect #2537

closed

Voicemail not taking incoming call successfully

Added by Jeff Deacon over 10 years ago. Updated over 10 years ago.

Status:
Closed
Priority:
High
Assignee:
Category:
Sessions
Target version:
Start date:
05/20/2014
Due date:
% Done:

0%

Estimated time:
Keywords:
voicemail

Description

I need to offer one or two callers the opportunity to leave voicemails if I cannot take the call in person. Over the last couple of days, I have made two test calls. In both instances the system stopped ringing the destination number as I would have expected, but the originating caller continues to get ring tone until the originating network decides that it has tried for long enough and clears the call attempt down. Ringing 1233 from the destination phone to collect voicemails etc just goes silent and then displays "408 time out".

I wonder if you could investigate and correct, please.

Many thanks for your efforts,

Jeff

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