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Defect #2621

closed

Calls no longer forwarding

Added by David Robinson over 10 years ago. Updated over 9 years ago.

Status:
Closed
Priority:
Normal
Assignee:
-
Category:
Routing Logic
Target version:
-
Start date:
08/22/2014
Due date:
% Done:

0%

Estimated time:
Keywords:

Description

Hello,

Earlier today, the fowarding function has ceased to function. In the fowarding settings of my account, I have entered a sip address to which to have my calls forwarded. The feature was working perfectly until earlier today, though I have not changed any of the settings.

I also notice that I am no longer receiving missed call notifications, though that feature was previously functioning as well.

I have checked the call history logs and have verified that calls are entering the SIP2SIP system, but they are not being forwarded out and no missed call notifications are being sent.

I would greatly appreciate your help to resolve the problem.

Sincerely,
David Robinson

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