Defect #2765
closed
No trace of call or message left.
0%
Description
Something has gone awry. Today (27/11/2014) I made a test call to the Magrathea number that is then sent to Sip2Sip. In case it is relevant, I rejected the call at my Grandstream phone, which had the expected effect of causing the voicemail announcement to kick in. I left a brief voicemail.
Neither the call nor the voicemail appear on the system.
I look in the CDR Tool, and find no records with today's date.
While the account is set to forward voicemails by email, no such email has arrived. I have called voicemail, and the nice lady told me that I have no voicemail.
Could you please investigate?
Updated by Tijmen de Mes about 10 years ago
- Status changed from New to To be closed
- Priority changed from High to Normal
CDR records where delayed because we had some connectivity problem on a datacenter. Calls should show up now.
For the voicemail, there was no message saved, or detected so you did not get an email.
Updated by Jeff Deacon about 10 years ago
But ...
I heard the outgoing message, and left a test voicemail which it would appear was immediately lost.
However, another test shows it to be working again.
Thanks for whatever you did.
Updated by Tijmen de Mes almost 10 years ago
- Status changed from To be closed to Closed