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Defect #2765

closed

No trace of call or message left.

Added by Jeff Deacon about 10 years ago. Updated almost 10 years ago.

Status:
Closed
Priority:
Normal
Assignee:
-
Category:
Bizzaro
Target version:
Production
Start date:
11/27/2014
Due date:
% Done:

0%

Estimated time:
Keywords:
voicemail, CDR

Description

Something has gone awry. Today (27/11/2014) I made a test call to the Magrathea number that is then sent to Sip2Sip. In case it is relevant, I rejected the call at my Grandstream phone, which had the expected effect of causing the voicemail announcement to kick in. I left a brief voicemail.

Neither the call nor the voicemail appear on the system.

I look in the CDR Tool, and find no records with today's date.

While the account is set to forward voicemails by email, no such email has arrived. I have called voicemail, and the nice lady told me that I have no voicemail.

Could you please investigate?

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