Defect #2365
closed
PSTN calls are forbidden after credit added
Added by Tudor Popovici almost 11 years ago.
Updated over 10 years ago.
Description
added credit to my account but it seems I receive message stating PSTN calls are forbidden. Will it take a little time to have the credits activated on my account? I see the $20 payment visible at the credit tab.
Thank you
- Status changed from New to In progress
I have my problem too ...I have a credit of 32.46 USD but my PSTN access cannot enable why.?.. can you check here is my account name "dasharis@sip2sip.info" please ASAP I cannot call now using PSTN
New account, added credit... getting PSTN calls are forbidden
You took my money... need a solution please ( steveg@sip2sip.info )
steve garside wrote:
New account, added credit... getting PSTN calls are forbidden
You took my money... need a solution please ( steveg@sip2sip.info )
Please try now, it should work for steveg@sip2sip.info
I have recharged account $ 20 for a long time, but I can not make calls to the PSTN. Can you do something about it?
user: amoksiklav@sip2sip.info
Jacek Uchman wrote:
I have recharged account $ 20 for a long time, but I can not make calls to the PSTN. Can you do something about it?
user: amoksiklav@sip2sip.info
Please try again, it should work now.
Tijmen de Mes wrote:
Jacek Uchman wrote:
I have recharged account $ 20 for a long time, but I can not make calls to the PSTN. Can you do something about it?
user: amoksiklav@sip2sip.info
Please try again, it should work now.
Unfortunately, no change, I checked the settings on my friend account and working. This means that something in your settings is wrong.
I see now that your calls are forward by us and denied by our upstream provider, can you please enable the codec 'g711/alaw or ulaw' on your sip client? Unfortunately the PSTN gateway can only do G711,G.729a and GSM
Tijmen de Mes wrote:
I see now that your calls are forward by us and denied by our upstream provider, can you please enable the codec 'g711/alaw or ulaw' on your sip client? Unfortunately the PSTN gateway can only do G711,G.729a and GSM
I added the required codecs. I still have a problem with the connection.
Jacek Uchman wrote:
Tijmen de Mes wrote:
I see now that your calls are forward by us and denied by our upstream provider, can you please enable the codec 'g711/alaw or ulaw' on your sip client? Unfortunately the PSTN gateway can only do G711,G.729a and GSM
I added the required codecs. I still have a problem with the connection.
Now it moved, thanks for the help.
- Status changed from In progress to Closed
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