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Defect #4373
open
Unable to call numbers 0800 or 0333
Status:
New
Priority:
High
Assignee:
-
Category:
-
Target version:
-
Start date:
06/08/2019
Due date:
% Done:
0%
Estimated time:
Keywords:
Description
I am unable to call certain area codes and free phone numbers.
Is this intentional?
Updated by Adrian Georgescu over 5 years ago
Some special numbers may not be routable from abroad. It depends on the country / range and the our outbound carriers.
Updated by Martin McDowell over 5 years ago
I am in the UK calling UK numbers. That is a big omission if I can't do that.
Updated by Adrian Georgescu over 5 years ago
I understand what you are saying. The problem is caused by the fact that calls to "free numbers" usually work within the country only. When using SIP2SIP, all calls are routed internationally. It could be that those numbers are not accessible from abroad from networks outside UK or our carriers have no way to route those calls. SIP2SIP is not a replacement for a national line.
I am afraid we have no way to work around these limitations.
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